Lawnmowers Direct does not knowingly collect data from any unsupervised person under the age of 18. If you are under the age of 18, you must not use this website or place an order with us unless you have the consent of, and are supervised by, a parent or guardian.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons:
1) To process your order.
2) To provide you with the best possible service.
When you use this site or place an order some information about you will be collected.
The type of information we will collect about you includes:
* Phone number
* Email address
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.
When you place an order we ask for your telephone number as well as other contact details such as your address and your email. This is because sometimes it’s necessary to call you about your order or delivery. We will email you with your order confirmation, order status updates, and your tracking information. Your telephone number and other contact information will not be used for marketing purposes (unless you opt-in to our email marketing list).
We use Feefo to collect reviews. This is so we can gather feedback about our products and service and ultimately improve the shopping experience for our customer. Feefo will only use your details to request feedback about your order.
We will never have access to your credit or debit card details if you use the Sage Pay payment system. If you give us your card details over the telephone or via email we will not hold these details for any longer than is necessary to process your order.
We use your contact details and the payment authorisation we receive through Sage Pay in order to process your order and obtain payment for goods. We may also analyse shopping preferences to improve your browsing experience, and for site usage analysis through tools such as Google Analytics.
If you opt-in to our email marketing list we will retain certain personal information in order to inform you of any future product details or offers. If you do not wish us not to retain this information or wish to be removed from our email marketing list, please contact us at firstname.lastname@example.org or click the ‘unsubscribe’ link which will be included in any mass email marketing or newsletter correspondence from Lawnmowers Direct.
Cookies are text files containing information that a website can send to, and store on, your computer (or other internet enabled device) through your browser. Cookies can be used to provide a customised experience. They can also help us to understand who has been on which pages of the website so we can improve our user experience.
You can disable cookies in your browser, although this may sometimes cause slight usability issues. This will usually be an option in settings under Privacy or similar, but will differ depending which browser you use.
Visit www.aboutcookies.org for more information about what Cookies are and why they’re used. This link will open in a new tab and take you to an external site. Lawnmowers Direct are not responsible for the content of any external sites.
If you continue to use our site you are agreeing to our privacy and cookies policies.
If you have any questions or comments about privacy, you should contact us:
Email: email@example.com Telephone: 01603 255825