LAWNMOWERS DIRECT SERVICE UPDATE - IMPORTANT NOTICE
Our experience in the field of lawnmowers dates back to 1972 when family run and owned company Bartram Mowers was founded in Norwich. We’ve come a long way from our humble beginnings, and have a built a name for ourselves trading from our Norwich headquarters, making sure that we are selling the very best equipment for the best prices.
Lawnmowers Direct was launched in 1999, and since then we’ve gone from strength to strength. We are constantly investing in the website to give users the best experience possible, and we pride ourselves on an exceptional level of customer service, excellent stock, and a staff of highly trained engineers. Whether you’re looking for a machine to keep your back garden under control, or you need something for commercial mowing on a much larger scale, Lawnmowers Direct’s friendly, competent staff will help you find what you’re looking for.
With effect from Thursday 29th August 2019, Bartram Mowers has been purchased by Ernest Doe & Sons Ltd which will continue to run the Lawnmowers Direct website. Ernest Doe is a family owned and run business, established in 1898, with 18 branches selling groundcare, construction and agricultural machinery throughout Anglia and the South East. Current Managing Director Angus Doe is the fifth generation of the family to have taken the helm during the company’s 121 years of trading together with his father, Colin Doe, who is the current Chairman.
Never used us before? We might have mentioned that Lawnmowers Direct is a well-established company with a lot of very satisfied customers – but you don’t need to take our word for it. There are so many online shops it can be hard to keep up, and not all of them provide the service that they claim to, so reviews are a great way of separating the trustworthy sites from the ones you should be avoiding.
We use Feefo to collect product and service reviews from our verified customers; you can’t leave us a review without an invitation and the only way to get one is by placing an order and providing us with your email address. We find this feedback absolutely essential – it allows us to make changes if we can see something isn’t working and it also lets anyone who is thinking about buying from us make up their mind about whether they want to use us or not.
Once you’ve decided to buy from us, we have useful information about how to place your order and offer a replacement policy if the machine you purchase isn’t quite right for you. This means that you can be sure you end up with the right product for you with the convenience of online shopping and convenient home delivery.
If you’re still not sure, just have a read of our Feefo reviews and see what you think!
One of the things that makes Lawnmowers Direct stand out among online retailers of lawn maintenance equipment is our excellent stock. While other retailers often resort to drop shipping – passing on orders to manufacturers and distributors rather than holding their own stock – we have an expansive warehouse facility so we can check and approve stock before sending it out. This means that before a product appears on our site it has to reach our high standards for quality, reliability and value for money. Meanwhile, our substantial buying power means that we’re able to get these products at the best possible price, and pass on those savings to you. If we need to order something in for you, we will give you an estimate of how long this will be, and update you if there’s going to be a delay.
Each petrol product that we send out is checked over by our trained, experienced mechanics, so we know our products will arrive with you ready to use. As well as a wide array of lawnmowers and rider mowers, we also keep a huge stock of original spare parts, with over a million replacement parts from leading equipment manufacturers, so we’re able to quickly provide replacements and repairs as necessary.