LAWNMOWERS DIRECT SERVICE UPDATE - IMPORTANT NOTICE
Each year the British public are making an ever-increasing amount of online purchases covering a wide range of goods, from groceries to cars, DVDs and more.
Indeed, findings published by Organisation for Economic Co-operation and Development indicates that the UK online shopping community has reached an all time high, with figures from February 2012 showing that 60% of us are happy to buy on line.
This increase in online shopping has certainly been noticed within the garden machinery industry with a notable upsurge in direct sales of lawn mowers and associated gardening equipment. We’ve certainly seen a huge surge in the number of people buying a lawnmower online in recent years.
Here at LawnMowers Direct we felt it would be a good idea to offer a brief guide to what you can expect when you buy a mower from our online shop and a few pointers as to what you should look out for before making your purchase.
At LawnMowers Direct we strive to offer the same service to our online customers as we would to customers visiting our showrooms in either Ipswich or Norwich. That is, we think it’s important to find out what specific needs a customer has and match them up with the right machine.
This is a little bit easier to do when speaking face to face with someone, however our trained sales team know what questions to ask you, ensuring that when you make a purchase from our website you are getting the right mower for your needs.
When we say that we offer the same service to those of you buying your lawn mowers directly from our online shop, we mean it, not only when advising you over the telephone but also before we dispatch the lawn mower via our couriers. Every petrol mower sold online receives a pre-delivery inspection (PDI) by fully trained fitters in our workshop. Once we have removed the lawn mower from its box, we follow this procedure:
– We assemble it
– We fuel it up
– We run it up
– We drain it of fluids
– Re-box it once disassembled
– Prepare it ready for shipping
This type of approach benefits us as much as it does you, our online customer. By shipping lawn mowers directly in this way we know that we are supplying our customers with a lawn mower that will work straight from the box; we’ll even supply the oil that you need to get started. As our customer, you know that you will receive a lawn mower in good working order, ready to go once oil and petrol have been added.
It is important that you are offered this type of service when buying garden machinery online, or any other type of equipment for that matter, as you need to have confidence in both the quality of goods supplied to you and the company that you are dealing with. If you are feeling the urge to buy your next lawn mower online, try to have the following information at hand:
– The size of your lawn or grass area
– The type of grass to be maintained e.g. rough orchard, formal bowling green
– The make and model of your previous lawn mower (if applicable)
– How much you want to spend!
We hope that this brief guide to buying a lawnmower online is useful but should you need any in depth advice towards your next mower purchase, please feel free to call us at LawnMowers Direct on tel. 01245 383565 where our trained sales team will be more than happy to assist.
For information about using Lawnmowers Direct, please visit our guide using this site.