LAWNMOWERS DIRECT SERVICE UPDATE - IMPORTANT NOTICE
Before we send out petrol lawn mowers, they have a pre-delivery inspection in our workshop. This involves unboxing the mower, checking for damage, checking that moving parts are fitted securely (cutting bar, wheels or roller, and height adjustors), checking accessories are included, checking control, filling with oil and petrol, and running up to make sure everything is working as it should before the mower leaves us. We will then drain the mower of all oil and petrol, and repackage, ready for transit.
While everything will be in good condition when it leaves us, as we send our machinery all over the UK with couriers, we strongly advise our customers to very carefully check over their new petrol lawn mower once it arrives in case something has happened in transit. If a little knock has occurred it’s usually nothing to worry about, but if the package has opened up, or the machine has been dropped, then it’s something we’ll need to look into, and we might need to get your machine back for repair or replacement. If you find anything untoward during your checks, please let us know by dropping us an email ([email protected]).
Once these stages are complete, and if you haven’t come across any issues, your new petrol lawn mower is ready to use. We would also recommend that you look through the manual before using your lawn mower.